To minimize impact on business goals during failures, what should be utilized?

Utilizing decision support is vital for minimizing the impact on business goals during failures because it involves the use of tools and processes designed to help decision-makers evaluate options based on available data and projected outcomes. Decision support systems assist in identifying potential failures, assessing their consequences, and recommending actions to mitigate those risks effectively.

This approach enables organizations to make informed choices swiftly, aligning responses with business goals and priorities. By having a structured framework that integrates various data sources, decision support allows for a comprehensive understanding of the implications of different courses of action during failure events. This ensures that strategies are not only reactive but also proactive, optimizing operational continuity while maintaining alignment with overarching business objectives.

While statistical analysis helps in understanding trends and patterns in data, and risk assessment identifies and analyzes potential risks, decision support specifically equips leaders with the actionable insights necessary to make crucial decisions during a failure. High-level strategy meetings, although valuable for long-term planning, may not address immediate responses effectively compared to the direct and targeted approach that decision support systems provide during crises or unexpected disruptions.